The products sold and shipped by sellers on the VENTUS platform are provided with invoices and corresponding after-sales services by the platform sellers. Please feel free to purchase! Note: As the manufacturer may change the product packaging, place of origin, or some accessories without any prior notice, our company cannot guarantee that the goods received by customers are completely consistent with the pictures, place of origin, and accessory descriptions in the mall. We can only ensure that it is genuine factory goods! And ensure consistency with the mainstream new products on the market at that time. If our store does not update in a timely manner, please understand!

Our store follows a hassle-free return and exchange policy. If the product has any issues, customers can request a return or exchange within the specified time period after the receipt of goods, as long as the product remains in its original condition. The details of the policy are as per VENTUS’s platform regulations.

VENTUSBIKES.com guarantees that all products sold are genuine and licensed. VENTUS’s self-operated products are issued with machine-printed invoices or electronic invoices. We strive to ensure that every product meets quality standards and is sourced directly from reliable manufacturers.